MANAGER POLICIES

COMMUNICATION PROTOCOL

  • Inquiries about your availability for a date will often be casual via text and or email. These may go out to multiple people and do not require a hold date- just a response.
  • If you have been confirmed via text or email, please secure the date/time on your calendar, and if you are unsure if it is confirmed and get another opportunity for the same date, please communicate with us before you take or reject it. (give us 1st right of refusal)  
  • PAY RATE for managers is usually based on the following, but you are still able to negotiate if the price offered doesn’t work for you.
    Production Assistants- $30 hr on site plus a stipend for travel time/costs. Primary Manager $50 hr on site plus a stipend for travel time/costs
    –If there are special circumstances that don’t fit into below agreements or price points- make sure they are clearly communicated (in writing preferably) and that any assumptions get clarified with Audette and an agreement reached about that scenario. We want to avoid misunderstandings and appreciate all efforts to keep things very clean and clear.

 

DRESS

In general, please arrive at events in “elegant blacks” – professional blouses, slacks, pencil skirts, dresses of an appropriate length and modesty.  Please wear at least a bit of eye makeup, and if you’re inspired- creative makeup is ok/encouraged.

On occasion, you will be asked to wear a more formal dress or gown to better blend into the party. Alternatively, you might be asked to wear a costume to match the models. In these cases, costumes will be provided or a stipend to source the costume will be arranged. If nothing has been mentioned then default to “professional blacks”.

Please keep jewelry to a classy minimum. Avoid large baubles, tribal earrings, chunky necklaces, etc. If possible cover large tattoos & remove face piercings.

 

CONDUCT

Interacting with Guests: Catalyst Arts blends refined, high-end entertainment with warm professionalism.
As such, we ask that managers maintain this elegance in their interactions with clients and guests.
However, professionalism doesn’t mean you can’t be personable – feel free to chat with guests if they come up to you, but otherwise hang back,
keep an eye on the crowd, and refill skirts/tables whenever necessary. Drinking is not appropriate on a job.
We invite you to be warm with everyone and trust you to find a balance between warmth and professional demeanor.

Interacting with Organizers:

  • Always introduce yourself and your role to the client and any other relevant contacts such as beverage manager or venue manger, and (when possible) say thank you and a warm goodbye before leaving.
  • Do your best to answer questions or address problems before bringing them to the client. The catering director or staff is also a resource to try before the planner. Keep in mind that organizers are often stressed, so try to stay low maintenance and keep your questions and comments streamlined.

Catalyst Arts Representation:
Managers will be provided a logistics checklist prior to the event (generally on a clipboard at the site of costume/skirt/table pickup), as well as postcards and business cards.  Unless we are working for/through another agency (we will let you know) you are acting as a temporary representative of Catalyst Arts and can give our company cards to interested parties.

 

NOTE– Managers should never try to solicit the client for their own purposes (gigs, employment, side projects etc…)  or for other entertainment companies- and anything along those lines will damage or end your relationship with Catalyst Arts.

GETTING PHOTOS– We would always like a handful of pics of our performers at the event.
If you have not been given a camera then assume you will use your phone to take the pics. Generally avoid getting guests faces in the pics. A ‘usable’ pic will be a good smiling face and show the character’s full body or head. Please take 10 pics (discreetly and when you don’t have other duties) and send only the best 5 to Audette.

ANOTHER NOTE Re: SOCIAL MEDIA POSTS- Please ask for permission and correct credit attributions before posting any of the images you take for us at an event onto any of your own social media pages. Don’t make assumptions- just run it by Audette.

Pre-Event Set-Up: Part of the manager role is to take photos and videos of the costumes. Please do this prior to the client’s’ arrival and the filling of the champagne skirts. Avoid taking obtrusive photos during the event, but do try to capture a few good shots of the skirts in action.
* Prior to your first event and whenever possible, please text Audette an image of the model before you send her out for quick adjustment request or thumbs up. (415-717-2372)

POST EVENT- How to Wrap: In addition to breaking down the skirt and packing up the costumes in a nice way to return to 2201 Poplar street in Oakland, you are expected to wrap the event in Coda app. Get the app on your phone & you will be assigned the job – it will show up under ‘My Events‘. & there you can click ‘wrap event’ & it will ask you to rate event & write any notes or summary about it & then upload media directly there.
–If you are dealing with a new event element & want some training on it- Click HERE for the Training & Orientation section. (will only work if you have been invited to the managers doc in coda) 
If for some reason you don’t have the event in Coda or can’t get the app then please just send photos videos & written or verbal note via Whatsapp to
Audette at 415-717-2372 

To gain access to the costume studio– Buzz at the Intercom at main entrance by navigating to Catalyst Arts & hitting the bell button. Then Audette can remotely open the door. The Catalyst Studios will ring the studio managers phone if Audette is not replying. 
Down the hall on the right you will see the door that says Catalyst Arts on it. If you have not been given the door code, call Audette for it. Upon exit, any button locks the door. 

LIABILITY

The Manager is acting as an independent contractor and understands that Catalyst Arts is not offering employment, benefits, workers compensation, or insurance coverage. Manager agrees to indemnify Catalyst Arts for any third party claims for injury or loss not arising directly out of Catalyst Arts negligence.

If Manager is unable to fulfill this contract due to illness, emergency, or any other reason then she must contact us immediately and also make best effort to replace herself with another qualified manager.
If Catalyst Arts or our end client needs to cancel a confirmed event we will always do our best to get some compensation to you.

If the manager is late multiple times or fails to meet the expectations outlined in this document then we will need to terminate the independent contractor arrangement- but always intend to keep goodwill and good relations flowing between us. ( I.e. we don’t want any drama & we luv you even if this doesn’t work out)